Shipping policy

SHIPPING POLICY
Last Updated: August 2026

Free Shipping
We offer free shipping on all orders within the contiguous United States. No minimum purchase required.

Processing Time
Most orders are processed within 1 to 2 business days after payment confirmation depending on the item. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Timeframe
Once your order has been processed and shipped, please allow 3 to 5 business days for delivery. Delivery times may vary slightly depending on your location and carrier availability.

Shipping Carriers
We ship using major carriers including USPS, UPS, and FedEx. The carrier used for your order will be selected based on your location and the size of your order.

Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this number to track your order directly on the carrier's website.

Shipping Restrictions
We currently ship within the contiguous United States only. We do not ship to Alaska, Hawaii, US territories, PO boxes, or internationally at this time.

Lost or Delayed Shipments
If your order has not arrived within 10 business days of your ship date, please contact us at info@benandjonah.com with your order number and we will investigate immediately.

Damaged in Transit
If your item arrives damaged due to shipping, please contact us within 7 days of delivery at info@benandjonah.com with your order number and a photo of the damage. We will arrange a replacement or refund at no cost to you.

Contact Us
For any shipping questions, please reach out:
Ben & Jonah
Email: info@benandjonah.com
Phone: (347) 762-4422